A former worldwide hostage negotiator for the FBI gives a brand new field-tested strategy to high-stakes negotiations – whether or not within the boardroom or at residence. After a stint policing the tough streets of Kansas Metropolis, Missouri, Chris Voss joined the FBI, the place his profession as a hostage negotiator introduced him face-to-face with a spread of criminals, together with financial institution robbers and terrorists. Reaching the top of his occupation, he grew to become the FBI’s lead worldwide kidnapping negotiator. By no means Cut up the Distinction takes you contained in the world of high-stakes negotiations and into Voss’ head, revealing the abilities that helped him and his colleagues succeed the place it mattered most: in saving lives. On this sensible information, he shares the 9 efficient ideas – counterintuitive techniques and techniques – you, too, can use to grow to be extra persuasive in each your skilled and private lives. Life is a collection of negotiations you have to be ready for: shopping for a automotive, negotiating a wage, shopping for a house, renegotiating hire, deliberating together with your associate. Taking emotional intelligence and instinct to the subsequent stage, By no means Cut up the Distinction provides you the aggressive edge in any dialogue.
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